Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Linzi_H by EE Community Support Team
  • 5779 Views
  • 1 replies
  • 3 Helpful

Not receiving text messages

I have not been able to receive text messages for the past month. I am not able to receive from people, OTP, or even texting myself. Trying to contact EE on the phone is impossible as every option says they will send me a text message (not really hel...

Resolved! contacting EE by phone

Hi i am trying to join EE as a new customer but whenever I try calling the number it just goes silent and eventually ends. I have tried 6 times now.

Disco73 by Visitor
  • 425 Views
  • 1 replies
  • 4 Helpful

Resolved!

I now have the same issue where I can't make international calls (when in UK), and I get a message that a number is barred.  However, I can't get in touch with someone to call me to discuss.  I texted ROAM and CALLBACK.  How do I speak to someone to ...

J3G by Explorer
  • 426 Views
  • 2 replies
  • 2 Helpful

Unusual call activity

Hello - I don’t recognise a number I’ve apparently called this afternoon. It’s saved under a name which is not a contact of mine. I’ve taken a screenshot and blocked it but what should I do now? 

Deedodd by Visitor
  • 666 Views
  • 3 replies
  • 1 Helpful

I can't hear people on calls

Since Thursday 6th March am I have not been able to hear people on my phone.  I can text and call out and receive calls but cannot hear the other end although they hear me perfectly.  I don't hear ringing tones when I call out either but can see when...

Hever4 by Explorer
  • 634 Views
  • 5 replies
  • 0 Helpful

Calls keep failing

When I make a call the my network drops out and then my calls keep failing. As soon as I cancel the call my network comes back. I cannot receive calls either unless I’m in a WI-FI zone. No issues in my area. Signal bars are full but it’s the network ...

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KatieW35 by Investigator
  • 1130 Views
  • 14 replies
  • 1 Helpful

Resolved! Voicemail symbol on home page

Recently I've been getting the voicemail symbol appearing on my home screen every time I switch my phone off and on. I have no  messages in my voicemail but the symbol keeps returning. I've cleared the data and cache from the phone app several times ...

Transfer calls from my mobile EE to a landline Virgin

  Good evening guys I wanted to know if any of you knew if you could use a call transfer from my EE mobile to a Virgin landline. Unfortunately, I moved to a place where there is no telephone coverage and I only have Virgin's broadband. I need to be a...