Unable to call out

Pj92 · ‎24-09-2025

I can txt on normal ee , call on WhatsApp but can’t call on normal EE even though I have full signal

anyone calling me says unable to connect or phone is off

spend cap is fine

can’t get hold of anyone at EE

XRaySpeX · ‎24-09-2025

@Pj92 : Are you in UK?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

bristolian · ‎24-09-2025

WhatsApp is an internet app, so uses your mobile data to connect to the app and other app users.

What happens when you try making a voice call via your phone's dialler? When were you last able to make a call?