Mobile Services

Resolved! Nuisance phone calls. I have received calls from 0843 122 2305.

I have received nuisance calls from 0843 122 2305 claiming to be from EE. The woman has such a strong Asian accent I cannot understand what she is saying to me. I usually hang-up after 15-20 seconds as I cannot understand her. Surely, this isn't EE?

Intermittent phone ring

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Account holder

I am trying to upgrade my phone but it is saying I am not the account holder. When I first bought this phone (Samsung galaxy 21 ultra) i took the contract out under my name so I dont understand why it isn't letting me upgrade.

Not registered on network in Tenerife

I m in tenerife from UK..paid extra for roaming but can't get data roaming ..tells me I m not registered on network ..can't call anyone in UK !!

Roaming

Hi, I have just paid £10 to use roaming in Australia. Just arrived in Australia and received a text from EE saying that all calls to countries outside the EU will be £1.35 a minute. I thought that calls to an Australian phone number would be included...

Re: Roaming in australia

Hi I have just arrived in Australia my phone is saying SOS and it’s impossible to contact EE on 150 or any other way as it won’t let me phone. I purchased the right roaming before going away and it’s showing on my account. How do I contact EE From Au...

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I was traveling for a couple of months and now my Uk number isn’t working I tried to top it up cause it’s a pay as you go number didn’t work

Voicemail

Hi. I am trying to change my voicemail to my new company. Message keeps saying under maintenance but it has been saying this for a while now. Any ideas? Thank youJane

Calls cutting out after 15 minutes

Hi, Over the last few weeks/months, i've been noticing that calls are cutting out after 15 minutes- not just related to one particular number. Its extremely frustrating. Signage coverage is good, and I am not calling by wifi/internet.What would be th...

Cannot connect in the USA

Hi There,I am currently in NYC and my phone has not connected to mobile service at all. I've had no signal, no welcome text, I bought the roaming add on before I came, however it will not connect me to just normal phone service, let alone mobile data...

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