Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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Forum Posts

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Linzi_H by EE Community Support Team
  • 2066 Views
  • 0 replies
  • 3 Helpful

Roaming Not Working Australia

I arrived in Melbourne yesterday and roaming only connects for one minute then disconnects. I have the Roaming Abroad Pass. Can someone please help how to connect to roaming in Australia from UK please.  

LouiseF1 by Investigator
  • 2510 Views
  • 24 replies
  • 1 Helpful

Resolved! Roam Abroad pass with ee

I live in UK and will holiday in Canada.  While in Canada I wish to be able to call the UK for free or cheaply.  I went to my local Ee store to buy a Roam Abroad pass  but was told that this would only allow me, while I was in Canada, to call interna...

Bob2023 by Visitor
  • 1108 Views
  • 1 replies
  • 2 Helpful

SIM is not working in USA

data, calls and texts are all not working in the USA even though I have paid for roam abroad pass, and I am on a monthly contract. which means I can not call support. I have tried turning it off and on many times. i do not have the little pin on me t...

Isla25 by Explorer
  • 346 Views
  • 3 replies
  • 0 Helpful

Resolved! Not seeing 5g

I have a 5g plan but don’t have the 5g indication on my iPhone 

Raydar by Visitor
  • 299 Views
  • 1 replies
  • 1 Helpful

No service

Hiya,I’m pay monthly customer and I’m visiting Taiwan at the moment but have no service since I arrived couple days ago. Can you let me know what should I do please? Thanks 

Yuna_906 by Visitor
  • 270 Views
  • 1 replies
  • 0 Helpful

Hotspot kicking me off

Hi there, Recently had my upgrade, but now I can’t seem to tether my phone. It will connect and then disconnect after about 5 mins? what can the issuer be?thanks

Shalley by Investigator
  • 283 Views
  • 1 replies
  • 0 Helpful

Calls not working

I just got a new monthly sim, and I’ve set it up and it doesn’t even let me make calls or text,