Roam Further in US not working

[Mbrown240209]

Arrived in US and Roam Further not working, selected local data provider.

[Chris_B]

@Mbrown240209  did you enable roaming on your EE account ?  purchasing add ons doesn’t enabled roaming they just an add-on to keep the cost down. 

[Leanne_T]

Morning @Mbrown240209 

Thanks for coming here. 

If roaming has not been activated to use the phone in the US, you would need to get in touch with our mobile care team. 

The team can access your account and get this set up for you. 

Thanks. 

Leanne.