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Discussion about Mobile services, like roaming, calls, messaging etc

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EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Linzi_H by • EE Community Support Team
  • 6919 Views
  • 1 replies
  • 3 Helpful

Edge

I am in Berlin and my sons EE iphone is just saying Edge and he has no connection. Any ideas?

IW6 by • Visitor
  • 6567 Views
  • 3 replies
  • 6 Helpful

Forgot to turn on data roaming

HiI have recently travelled abroad and I have forgotten to turn on my data roaming before leaving the UK. Is it possible to activate this from within the EU?I have been an EE customer for many years and regularly use my phone at home in the UK. PLEAS...

Nwhybrow by • Visitor
  • 1573 Views
  • 2 replies
  • 2 Helpful

Nepal connections

Can I connect my iPhone in Nepal and if so what happens with roaming charges?  Going in less than a week on a charity hike and would like to send updates back to donors / potential donors.  Thanke

GAW65 by • Visitor
  • 1466 Views
  • 2 replies
  • 3 Helpful

No internet despite full 5G

I had the issue with my old phone where the mobile data wouldn't work and location services, I got an upgrade thinking it was a phone issue and I still don't have mobile data connection despite it saying I have 5G and the network status is 'Excellent...

Connect to network

I'm in Florence and can't access the ee network have turned roaming etc on and turned phone off and on again but can't make calls and can only connect to hotel WiFi 

Mrsninja by • Investigator
  • 1343 Views
  • 21 replies
  • 2 Helpful

Can't Text TRAVEL to 150 from USA

HI, I have arrived to USA and received a text from EE, informing me to text TRAVEL to 150 if i want to buy data but my text is not sending.Also i realised i can not receive texts either. Can you help please. I need to have an access to internet asap,...

Connection dreadful

I travel to and from Bristol to Birmingham on the train and the connection with EE seems to be getting progressively worse. Patchy at best for 4G and constantly droppingis anyone else experiencing this or concreting moving to another provider as this...

Critchdb by • Explorer
  • 372 Views
  • 3 replies
  • 0 Helpful

Obtaining contact with EE

Firstly, I want to ask a simple question but non of the items on the drop-down list is relevant. Why don't they have 'Other' as a possible topic?  [In the "Select location" box above I wanted to put in 'Other']Secondly, because I don't understand muc...

PeterJP1 by • Explorer
  • 452 Views
  • 4 replies
  • 1 Helpful

Phone call

Whenever I make a call, as soon as the other person answers my phone just cuts off. Any idea why? It's only started happening this week

Kathy27 by • Visitor
  • 316 Views
  • 1 replies
  • 0 Helpful
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