Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Son has no service Abroad - Austria

My son is away in Austria on a school trip. He has an iPhone 11 with full access to EU roaming, plenty of data, and his phone is activated for roaming. Four calls to EE have failed to resolve this and he remains out of touch. Waiting to see if 24 ho...

roaming

my data is not working

Resolved! Using phone in Europe

Can I use my phone in Amsterdam? without additional cost

Using phone in Malawi and Tanzania

I’m in Malawi currently and I can only use my phone if connected to WiFi. I need it to be usable when out and about for all sorts of reasons. I’ve just added various add Ons (roaming further, texts and calls anywhere) but no change. Eg I just trie...

Re: Can't turn on data roaming on my online account.

Please help, the same thing is happening to me. I can’t turn the roaming on in my settings it just comes up with an error message. I can’t text 150 or call EE for any help as I am already in Spain

Didn't change my nymber

Hi guys I am a EE costumer from 3 days I the shop I decided to keep my old number and they tell me that will take up to 24 hours to change my number 3 days later I am still waiting Is it anyone knows how long is going to be my waiting Thanks

Resolved! Cancel Roaming

Hi, I added the £10 add on when I visited the States last month, do I have to call to cancel it now I'm back or will it stop after 1 month? EE not very clear.. Thank you.

Add ons for Australia

I paid £11 off so I could use my phone in Australia exactly as I do at home mainly so I could use 150 to contact EE direct - it doesn’t work !?

Resolved! Roaming in the Canaries.

Hi, my question is about Roaming. Firstly, am I right in thinking Gran Canaria is included in Spain? Then - my account/contract is for unlimited data and I data share with my two young sons. We are going on holiday to the Canaries on 16th Feb. They b...

Sim card stopped working abroad

Hello,I have roaming enabled but my sim doesn't even find a network. It worked in the past and has recently stopped. I've tried resetting the phone and manually searching for networks but nothing is found. Any advice?Thanks!