Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Linzi_H by EE Community Support Team
  • 5718 Views
  • 1 replies
  • 3 Helpful

I cannot send text messages to my EU contacts

Hello, I cannot send text messages to my EU contacts. It says 'not delivered' - message send failure. I can call / text /send/ receive calls and texts to UK & call EU numbers. I am at home and also tried I-message. No issue with wifi. Thanks for supp...

Ketsia7 by Investigator
  • 665 Views
  • 6 replies
  • 1 Helpful

Resolved! Apple One as existing iCloud Subscriber

Hi everyone,I currently pay £2.99 a month for 200GB of iCloud storage through Apple. I’m looking at upgrading my SIM and going with one of EE’s Apple plans, which includes Apple One and 50GB of iCloud storage. Am I right in assuming if I took that ou...

Lowneo by Explorer
  • 1183 Views
  • 5 replies
  • 5 Helpful

Invoices

  I have just looked at my Jan 2025 statement and am unsure why Iv been charged for two numbers and why my bill was so heigh I was using an ESIM so have no reason to have been charged this amount when I wasn’t even using the sim with urself 

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Josie38 by Visitor
  • 288 Views
  • 1 replies
  • 2 Helpful

"You have dialled an incorrect number" calling Tesco

When trying to call a few local Tesco Pharmacy branches I get a recorded "You have dialled an incorrect number" message. This happened with 3 different branches from my EE mobile but worked fine from a landline so it's clearly an EE/mobile issue. One...

hexa-db by Explorer
  • 507 Views
  • 4 replies
  • 0 Helpful

Texting Australia from UK

Hi. I brought the 100 gb sim only pack from sim local about 3 days ago and want to be able to send texts - preferably with images - to Australia. Can someone tell me how to get whatever add on I need, please. Thanks

Dave4410 by Investigator
  • 1242 Views
  • 12 replies
  • 5 Helpful

Resolved! Have I been scammed?

Hi. I have been on the phone to someone from EE. I cant help but feel dodgy about a link I clicked while upgrading a benefit. I was asked to click a link to approve terms and conditions and the whole thing did not feel right. Could anyone help put my...