Mobile Services

No sim service

I got a new iPhone and after putting sim in new iPhone I have no service. I have tried restarting phone, resetting network, putting it in another phone nothing works. I can’t make calls to contact EE to solve the issue due to no service! Any help/ ad...

Re: Speaking with an actual person at EE

I too have just moved over to EE from Vodafone and I am also questioning my decision as your customer service is non existence.  Vodafone is bad but you could have dialogue with them. Not Impressed so far. 

Call forwarding to home phone

When I was with BT for my home phone, my mobile (on EE) was able to divert my calls to my home phone after a certain number of rings. After we switched the home phone to EE it doesn't do that. Is there a way to change this so my calls will forward to...

Honor 10 not making/receiving calls

My phone  sometimes does not allow me to make calls. Sometimes I get a message saying a number called but left no message. But the phone didn't ring.  It shows I have signal but sometimes says no service. I have checked my area and it's showing no is...

I would like to Upgrade 4g to 5g please 

This Started On our New Samsung A15 while on Holiday, Three Days ago, A Day later a Software Update came In, necessitating a Re-Boot. That DIDN'T cure it. Now we're Home with reliable Signal, Still Misbehaving on Calls Even to Voicemail. Out of despe...

SIM cards no longer working

Hello, I am Iraj Reisi. I hold six SIM cards from your company and have been paying for Wi-Fi services for the past two months. However, during this period, the Wi-Fi has been mostly non-functional, and I have only been paying for a service that I ha...