Mobile Services

Emergency Alert System

The UK Government is introducing Emergency alerts. Emergency Alerts are a public information service that the Government has developed to alert citizens to emergencies, both nationwide and in their local area, that represent a severe threat to life ...

Re: Cannot receive calls at all

I am facing the exact same problem. I am using the same phone I used in the UK. There is not network, I have tried all permutation combinations, automatic-manual network selection. Have changed places, tried in New York, DC but the same problem. I am...

Resolved! Mobile data in Australia & NZ

How do I get mobile data so I can use google maps when I’m out and about in Australia & NZ?

Re: Not receiving text

I have stopped receiving text messages on my EE SIM over the last couple of days. Kindly helpOlusegun

eSIM

My ESIM IS NOT WORKING

Re: Keeping UK mobile number while living abroad

Hi, I am due to go abroad possibly for a year. I'm going to change to payg as suggested, is it strictly 30 days notice or up to for change to payg ? Thanks

Re: Isle of Man

Thanks for that but I think it is out of date now in Feb 2024 as I'm now charged for roaming in Europe. The Isle of Man seems to be excluded along with Chanel Islands. Any ideas? Thank you

Emergency call only<< with little cross>>

Hello, It's been while, I was using my EE number just for WhatsApp. No for call or network. Today I put my EE Sim in my phone to make phone and message. Just see on screen :<<emergency call only >>Any help please

my wifes number is spoofed

Hiwe are geting 10's and 10's of calls of people saying we called them, but we did not. Is there any way to get help

Not receiving Facebook SMS code

Been locked out of my Facebook account since yesterday. Facebook are saying they’ve sent a text code but I haven’t received it, when I click to say I haven’t received a code they say I’ve reached my limit of how many can be sent but I’ve not received...

Support

How are you supposed to contact a support agent now there is no live chat? Cant dial 150 if some bright spark has cancelled the service on all our phones even before the replacement sim cards have arrived!! Wont call through wifi either. What is goi...