Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Linzi_H by EE Community Support Team
  • 2834 Views
  • 0 replies
  • 3 Helpful

Calls keep failing

When I make a call the my network drops out and then my calls keep failing. As soon as I cancel the call my network comes back. I cannot receive calls either unless I’m in a WI-FI zone. No issues in my area. Signal bars are full but it’s the network ...

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KatieW35 by Investigator
  • 919 Views
  • 14 replies
  • 1 Helpful

Resolved! Voicemail symbol on home page

Recently I've been getting the voicemail symbol appearing on my home screen every time I switch my phone off and on. I have no  messages in my voicemail but the symbol keeps returning. I've cleared the data and cache from the phone app several times ...

Transfer calls from my mobile EE to a landline Virgin

  Good evening guys I wanted to know if any of you knew if you could use a call transfer from my EE mobile to a Virgin landline. Unfortunately, I moved to a place where there is no telephone coverage and I only have Virgin's broadband. I need to be a...

EE App verify your details

I have migrated two mobiles from BT to EE. The EE iphone app wants me to confirm two emergency contact numbers. These numbers are the temporary ones used during the migration process and are no longer valid, but cannot be changed. After a long and am...

G109B by Valued Contributor
  • 484 Views
  • 4 replies
  • 4 Helpful

Live chat

Can not find live chat, I've been disconnected, i can't not call out, I've paid my bill, what else can i do? 

Kelly245 by Explorer
  • 404 Views
  • 4 replies
  • 1 Helpful