Mobile Services

PPP leads to PPCS

Hello. Just a moan..I had 4 sims with BT, I had to cancel one last week . I was told I was moving to EE. After more than 50 yrs of BT landline BB, Mobiles with no problems I am now without Service. 2 factor authentication cant be received so no a...

Re: How to access live chat?

Hi I’m having problems with my device it is saying I have no service however my mobile data is on

Giffgaff numbers coming up as invalid

My Oh and I are both on EE. My daughter and SIL are with giffgaff. We are unable to ring or text either of them. Texts are undelivered and when we call it says the number is invalid. We can receive incoming texts and calls from them.We are the on,y o...

Resolved! How do I activate international calls in my EE app.

I have a contract line but I am unable to make international calls. How do I activate this in my app please.

No service on new phone

I’ve got a replacement device from apple since my other device was damaged and I transferred all the data to new phone even the SIM card. But it’s still shows no service, I restarted the phone, took sim out and put it again. Tried Selecting network m...

Repeat texts sent from my Google Pixel 6a.

Recipients of my texts have been receiving repeat SMS text within my current texts. How do I resolve this issue?

Calling 0345 numbers- Mine won't!

Evening everyone, Long story short, needed to call enterprise car club after I left my house keys in the car after ending the rental and they have a 24/7 helpdesk contactable by an 0345 number, all I got with my EE mobile was call failed but with the...

Resolved! Connecting to EE WiFi with 2 different numbers - 2FA

Hi, I'm after a bit of advice and I'm sure I've missed something somewhere...I have 2 mobile numbers on my account. One is used by me and one by my wife.I've setup 2FA on my account. When my wife tries to connect to EE-WiFi when out and about it asks...

Important information missing about google one

I have EE broadband, and had an EE mobile SIM on the £13 package.Since a) I was already paying 7.99 a month for google one b) I was intrigued by the network priority / 5G SA offering (I have a iPhone 16 PM)I decided to flip to the £22 package as it's...

How can I add credit to the plan?

How to add my credit to the plan without paying with my card?

Mobile Services

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