Mobile Services

Service gone

Read more Why is has my service gone on 2 esims both got no service and mobile is gone off app but broadband still there

Calls

I can't make calls they can't hear me n I cannot hear them

Unable to make and receive calls following migration from BT mobile to One plan

I am unable either to make or receive calls and cannot use WiFi calling either for some unknown reason. Since migrating from BT Mobile last week I have had no end of bother and was only put on the correct tariff yesterday. I could not receive any m...

How do I request a Transcript for text messages for a specific number

Good afternoon, please advise how to obtain a Transcript of text messages for a specific number and a call logThank you

WIFI calling stopped working

Hi. I rely on WiFi calling through my talktalk router. For the last 10 days it isn't working. Not just my phone but all 3 family phones.Been through everything, on/off/resets/factory resetting router resetting phone settings and I am completely certa...

Re: Unable to make calls from abroad

I've come to the conclusion this is all an ee scam.Twice I've paid for Roaming - twice its failedI've followed every suggestion and nothing works

Phone calls abroad calling a different number

I spend a bit of time in America with work, and whenever I try and call a UK number, it redirects me to the Qantas Airlines booking phone line or other random businesses... Of course I checked the number and made sure that I used the correct dialing ...

Resolved! 5G standalone on your plan

Hi, for a person who registered after 29th of August 2024, how to know if you have 5G standalone active on your plan?Does it show up on the add-ons or plan, or do we just have to be in a 5G standalone spot and find out?I'm a Pay Monthly, All Rounder ...

Resolved! How can I toggle off Caller ID on my Android device?

My BT landline has an optional service which enables customers to request that all outgoing calls have Caller ID withheld. However EE tells me that they do not offer this option for mobile customers. I am told that iPhone have a setting for customer...

I am trying to get my WhatsApp verified . Not receiving verification code on m

Hi, I got iPhone 13 from EE, wanted to insert my EE sim , but not receiving verification code with EE sim, I tried severally, it kept saying the verification been sent but I did not receive it.until I inserted another sim, which was done immediately,...

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