Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Calls to this number are barred from this phone

We returned to France last weekend and now get the 'Calls to this number are barred from this phone' message when I try to call back to the UK.We (my wife and myself) both have European Roaming package activated. There are no call restrictions/caps o...

not working

Sorry, but that doesn't work. You get the offer of their new visual service which takes you around in ever decreasing circles! I eventually got through to a tech guy in Wales, who was initially helpful, but when I explained that I was calling about t...

Resolved! SMS 150 Commands?

In various places (EE website, text of other messages) it says SMS "HELP" to 150 for a list of commands.However this doesn't work from my phone. Other commands ("UP" "BILL") get a response. So I assume EE broken or changed this?

Caller identity - number seen even when turned off?

I set 'Send my caller identity' to 'off', but the person I was ringing was able to see my number.I tried ringing a couple of other numbers to check and their display said 'private number' or 'number withheld' which is what I would expect.Can anyone e...

Instantly disconnecting from foreign landline number

I've been trying to call a phone number in Poland from my EE mobile ( samsung 24 plus ) but it instantly disconnects each time. My girlfriend, also on EE ( Huawei p20 lite ), has the same issue but when she calls from her work mobile, with Vodafone, ...

Resolved! Should I set up WiFiCall on my mobile?

What are the pros and cons of WiFiCall.Would you recommend setting it up? Thanks

Voicemail alert constantly popping up

Tried all the quick fixes but still constantly getting popups

Ee blocking WiFi calling

So I usually use WiFi calling because of poor signal at home however recently the phone has been cut off because of a dispute that ee still need to respond about and since then whenever I make a call with WiFi calling it just diverts to the ee paymen...

Blocked caller still leaving voicemails

A 020 number has been calling me and leaving voicemails, I blocked the number however they are still able to leave voicemails. I’ve sent a text to say they have the wrong number but it’s possible this isn’t a mobile user. Please help

Why can't I get 5G?

I'm a Pay as You Go customer. Have been for years. I am only receiving 4G but there is 5G in Ilkley where I live. I'm paying £30 per month but no 5G..Why anyone.It's a pity that EE customer service is none existent results in massive frustration.