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Discussion about Mobile services, like roaming, calls, messaging etc

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Can’t receive text overseas

The last time I received a message was at 30/8/2024. It seems that I didn’t top-up during the past 180 days so my number should be suspended. I just top up my number today but still can’t receive any text what should I do because I’ve already left UK...

Wenn1e by • Visitor
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Resolved! Re: My Smartphone is not receiving texts

Hi, my phone does the same thing. I can't receive any messages from anyone! I also can't top-up my credit and data! I tried contacting '150' on the messages app but scince I have no credit I can't text '150'.

Disappointing and poor customer service

The customer services are very poor indeed.  My case was being dealt by a woman in Tech Customer Services by name 'Haz *****' who tried to finish up her part by closing the open case as soon as possible without a proper resolution to the issue. As th...

Phone off

I lost my phine last week I had it switched off and had an over due bill .....I got my phone back and paid the bill .......I've tried since wensday to get my phone bk on ....even 5 hours on chat on Saturday....they told me to switch phone off to see ...

Resolved! RCS and Billing

Hi guys,As a pay monthly user, I am curious whether RCS messages between iPhone and Android phones show on the message count on pay monthly bills and/or if they show on itemised billing.No-one seems to know the answer and the general help page states...

Resolved! Unable to make calls

Hi there. I have the same issue. My phone won't let me make any calls, not even to 222 or 150 It keeps telling me I have dialled the wrong number I have not My son managed to call me, but your customer service did not manage to call me back (I used a...

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