Re: Spend Cap

Khalili6728
Visitor

Hi I need to use massage to iran 

1 SOLUTION

Accepted Solutions
Katie_B
EE Community Support Team

Hello @Khalili6728

What is happening when you are trying to send an international text?

If you have a Spend Cap on your account please either remove this or make sure it is higher than £0 so charges can be applied and your text to be sent. 

This can be done within your EE account online.

Charges for sending an international text to Iran can be found HERE

Katie

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1 REPLY 1
Katie_B
EE Community Support Team

Hello @Khalili6728

What is happening when you are trying to send an international text?

If you have a Spend Cap on your account please either remove this or make sure it is higher than £0 so charges can be applied and your text to be sent. 

This can be done within your EE account online.

Charges for sending an international text to Iran can be found HERE

Katie