Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Linzi_H by EE Community Support Team
  • 7237 Views
  • 1 replies
  • 3 Helpful

Calls not working internationally

HiI’m currently in New Zealand and have added the roam further package onto my monthly plan which means I should be able to use all my calls, data and texts as if I was in the UK but for some reason I can’t make any calls at all - not even to 150 for...

Resolved! New Fair Use Policy on Roaming?

Hi Can someone please confirm the amount of data allowed while roaming (either with Pre July monthly phone contract or the Roam Further add on). I thought I read that it had been redacted to 15GB? So, with an add on I’m basically paying £10 for 15GB ...

Loopy65 by Established Contributor
  • 15647 Views
  • 12 replies
  • 3 Helpful

Using EE WiFi on the London Undergound

I used to be able to connect to EE WiFi on the London Underground, but this seems to have stopped working.  My phone is an Oppo Find X5.  When I try and connect it tells me:"Timed out while joining EE WiFi - Auto. Please try again later"I try again l...

colsky65 by Investigator
  • 583 Views
  • 5 replies
  • 0 Helpful

Resolved! Text

How do you turn off voicemails 

Klj2562 by Visitor
  • 426 Views
  • 1 replies
  • 2 Helpful

Roaming Canada

I have activated I believe the travel pass to use my data and minutes when in the UK a few days ago. All the settings look right in  its the app and device but my phone/sim will not connect to any network over here. "Your sim card does not allow you ...

Resolved! No roaming calls/ texts.

I arrived to Switzerland yesterday and received the usual roaming welcome message stating I can use my plan with no extra charge. However I'm not able to text or make calls to the UK. I'm still able to use my data though! Not sure what is the problem...

iyad2 by Explorer
  • 561 Views
  • 2 replies
  • 2 Helpful

Recieving International Calls

Can someone let me know if I call from Canada with the Roam Abroad Pass if the reciever will be charged on either a mobile or landline? Thanks 

Resolved! Holiday

Does my data roaming cover me in turkey from the uk? Thanks