Mobile Services

Can't make calls from Cyprus

Thought Cyprus was part of the EU and my phone would work fine here but it isn't and I can't make any calls

no internet in germany

No connectivity despite data roaming switched on

I've been in a rural area of Republic of Ireland and despite having data roaming switched on and excess data available I've had no connectivity for the past 2 days. I visit this area regularly?? 

Roaming - how to turn it on after you’ve left the UK

How does one turn roaming on after leaving the uk so I can keep my number active and use it while abroad 

Moving Abroad

Hi,  I am moving to Cyprus shortly with the Military and I am almost at the end of my contract. I want to stay with EE whilst there but with a reduced service as I'll be out of contract technically. Would my current roaming deal be extended despite b...

Re: Hi. I cant call out, when i try and make a call it cuts off after exactly 7

I think it could be a problem with ee cause mines doing the exact same.. when I'm trying to call out it cuts off when someone answers and when they ring me it cuts out too 

Roaming isn’t working!

Hi I’m in U.S. have upgraded to a roaming package and I can’t call anyone! - network is working so I can use internet on the go but no phone calls in or out of the country. It’s a nightmare can anyone help? thanks  

No service abroad

Hi, I'm currently abroad and my phone is not connected to any network (only SOS). I am in monthly contract and has changed to eSim recently, but has been in EU since and it was working. I have tried to connect to local network manually and this hasn'...