Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Help With Roaming

Hi, I am in Malta and my iphone 14 has connected to the go mobile network out here. I have network selection to automatic but am unable to make any calls. All I get is a recorded message saying this number is restricted from this network. EE are char...

Unable to call french number

So I am unable to call or text my wife's french mobile number.I can via WhatsApp but not on a normal text message or normal phone call.So with a text I get an orange circle with ! In the middle, and it just says failed. And for a call it doesn't even...

Voicemail

My voicemail icon is showing in my notifications but there are no messages. How do I get rid of the icon?Thanks

Reno phone blocking 0800 numbers

I have missed a really important call today as my phone blocked it can anyone explain how or why this may have happened?

Cant not connect to network while in saudi arabia

I am trying to use my sim whilst in Saudi Arabia but it is not working I have added roaming pack text anywhere 250 via my ee but still not receiving text I have tried connecting to several networks, sometimes it will register for a second and then w...

Phone

Phone doesn’t work abroad

Incoming Roaming Call From London

hi, i have a EE PAYG Sim with a active 5£ Package,while i was out of UK (Abroad) , ive received 2 times incoming call from (+44)02038939811 at the first time, i answered up the call, she told that she is ashley from EE But the call got brocken. and i...

Resolved! Abroad package

I spoke to a member of the ee customer service team about using my phone on Maldives. I was offered £15 so I could use my plan while away. I've arrived and been charged £7. Plus. Why is my plan not active? If I'd known that I would have purchased a l...

ROAMING PASS

I am already in USA and want to add a monthly ROAMING PASS. How can I do it. Can't phone or text on my current deal.

No service abroad

I am abroad in pakistan, but having no service. I have tried to restart, sim in out, checked account setting , and checked roaming setting, network selection. No local network is being detected and i m not able to get texts. please help.