How to set up voice mail

[JillM51]

HI,  I've tried VM OFF, turned phone off/on, and texted VM ON.  Still get message saying there is a problem. Please try later.   This has been going on for the past 7 hours. 

[James_B]

Hi @JillM51,

Welcome to the EE Community. 🙂

I'm sorry to hear you're having problems managing your voicemail service via text.

Our Customer Care Team will be happy to make the changes via your account if you get in touch.

James

[JillM51]

No helpful as automated voice sends text and then link for information is down at your end.  Very frustrating and considering going elsewhere for network. Two days now trying to get voice mail

[James_B]

Hi @JillM51,

If you tap the start conversation button at ee.co.uk/contact-ee/account-billing/mobile it will connect your with a member of the team.

Hope this helps. 🙂

James