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Discussion about Mobile services, like roaming, calls, messaging etc

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Some People can't ring me

Hi everyone,I was wondering if someone could help me, I've had my EE number and phone for a little over a year and have always had the same issue with it that some of my contacts cannot ring me normally. It's not everyone and the providers they are w...

Resolved! Re: How to live chat with EE team ?

Hi I’m currently out of the country and I don’t have any service on my EE  my roaming is on but still not working. can you please help me with this concern.

Ghelai by • Visitor
  • 321 Views
  • 1 replies
  • 1 Helpful

Not able to use my data on my phone!!? 🤔

For some reason my daughter's phone isn't allowing the data to work on it. Its very strange!It is a pay as you go (Sim) and it was working normally, then over the next few days it just stopped.Why is that? Its just saying "no service" all the time. T...

Resolved! Number swap

I ordered a new phone on contract from EE and I asked to have the same number on my new phone. However the new phone has a different number and I just need it swapped to my old one 

Sheena11 by • Visitor
  • 468 Views
  • 1 replies
  • 2 Helpful

Ex Bt

I was moved over from BT when my contract was up and got free roaming, double data etc. Before I went to Spain last week I contacted EE regards roaming saying that I had a zero spend cap and was told it didn’t matter. When in Spain I got a text sayin...

Resolved! Calling from abroad

If I have my data roaming set up to call from abroad, will my UK number show if I was to call someone back here in the UK?

Hb881 by • Investigator
  • 3091 Views
  • 9 replies
  • 4 Helpful

Roaming

I am on holiday in Gran canary and set up monthly roaming on Saturday before I left. It hasn’t worked can not text or use my phone I have roaming turned on my phonehelp please 

Arice by • Visitor
  • 265 Views
  • 1 replies
  • 0 Helpful

Roaming Pass

I have the roaming pass as an add on currently and I’m in the US but it’s not working. I have rebooted device, have network selection on automatic yet it just says no service or T Mobile but no bars or 4g. Can’t call EE as no service…. Help !

EE Want you to leave their network

So for around 3 months I have been having little to no network in my home. (Yes I have WiFi) I have been in contact with EE over the past few days they tell me on Tuesday to wait until 6pm they are working on my local mast.Nothing has changed since. ...

BrendonH by • Community Hero
  • 1324 Views
  • 13 replies
  • 3 Helpful

Can't send SMS or use internet

Hi. I ordered SIM card which I activated in UK before going abroad. Now I bought a supscribtion plan and I can't use any data while abroad, I tried sending an SMS or use maps but with no luck. Any idea why it's not working? I have got roaming switche...

alexx3113 by • Contributor
  • 880 Views
  • 28 replies
  • 0 Helpful
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