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Discussion about Mobile services, like roaming, calls, messaging etc

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Roaming data

I’m currently traveling in the United States and I topped up £28.54 for the 7 day roaming data pass and my phones data isn’t working. I called the support line and now I have a £0.01 balance. 

Kyraann by • Visitor
  • 375 Views
  • 1 replies
  • 1 Helpful

Roaming about turn by EE

I have been informed today by EE that I can only have the EE Roaming add on if I pay £20, normally £10 in vat this because my bill payment date is in the middle of the period I require. m why can’t they just charge me £5 on the first bill and £5 on t...

Neilc2 by • Investigator
  • 1075 Views
  • 7 replies
  • 3 Helpful

International call barring

Hello, I was wondering whether EE could help me remove the international call barring. I can't make or receive calls while travelling abroad. My phone is set up to be used for roaming in any country and I purchased a 30 anywhere to UK roaming mins ad...

bw919 by • Explorer
  • 676 Views
  • 3 replies
  • 1 Helpful

Roaming Issue - Need to connect with staff

I set my roaming pass to start on 11/03/2023 - 11/04/2023. It is now the 22/03/2023 and I still have no roaming internet which I had purchased (in advance). I have sent across several emails to different EE staff members, and noone has assisted me wi...

Rinaaa by • Visitor
  • 338 Views
  • 2 replies
  • 2 Helpful

Error code 0

Im getting an error code 0 when trying to enter competitions by text. Already increased spend cap, but not working.  Any ideas?

Antm85 by • Visitor
  • 326 Views
  • 2 replies
  • 2 Helpful

Resolved! Abroad

I am going to Spain next week. I am new to EE will my phone automatically work?

GemS811 by • Visitor
  • 562 Views
  • 2 replies
  • 2 Helpful

Blocking a caller

I have an iphone 13 on EE contract, I want to block a nuisance caller but before I do I want to know what will happen at their end? When they ring me will it go straight to voicemail? Or will it just ring forever? Will they know I have blocked them?

LaPola by • Investigator
  • 3135 Views
  • 5 replies
  • 0 Helpful

4 G in the USA

Hi Everyone.Needing some urgent help!My daughter is currently in the USA and cannot get 4g hence limited to Wi-Fi availability which isn’t great. She did actually manage to speak to someone at EE but still won’t work.any suggestions please?

Jan2023 by • Visitor
  • 249 Views
  • 1 replies
  • 0 Helpful
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