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Discussion about Mobile services, like roaming, calls, messaging etc

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No signal in NZ

I have no signal in NZ and I’m travelling for 3 weeks, I can’t even ring 150 as it won’t let me on Wi-Fi and can’t text the number as no signal at all. I have tried erasing the network settings, updated my iPhone 14 pro max, reset it multiple times, ...

HK121 by • Investigator
  • 826 Views
  • 5 replies
  • 5 Helpful

Resolved! Use of personal data plan when roaming in Turkey?

Going to Turkey next month, i have a plan with monthly data of around 80gb. Is there anyway to use this when abroad in Turkey? I have had the roaming pass before that allowed use in Italy and Switzerland perfectly fine but as Turkey isn't EU i am uns...

Resolved! Using phone in Spain

I am on pay monthly and contract started before July 2021. What do I need to do to use my phone in Spain, and are any cost included in my normal allowance?

Mikey52 by • Contributor
  • 824 Views
  • 1 replies
  • 2 Helpful

Resolved! Not reciving calls from witheld numbers

HiInam getting anoyyed uf some one rings me with a witheld number I do not receive  their calls at all. I then get a text sometimes from them or an email saying we tried to callyou. Some times  get a missed call with just private number too. Why is t...

Ulllass59 by • Valued Contributor
  • 1814 Views
  • 10 replies
  • 1 Helpful

International calling from UK

Hi,How does international calling work to make calls to India from UK and how much is the add on? Also, once I have the plan does it give itemised bills for outgoing calls. What happens when my contract with EE ends? Many thanks.

Elfa by • Visitor
  • 626 Views
  • 1 replies
  • 2 Helpful

Cut off when abroad after inexplicable text

I received a text saying that I had been barred from using my phone abroad (where I am for work, France) because of my spend cap. I have free calls and texts etc because I have a pre-Brexit account so the spend cap should not be relevant. Nevertheles...

Charges for non-existent texts when abroad?!

I was recently in the US and I noticed I've been charged for 2 text messages, supposedly sent to a US number (my friend) at 17:31 on 1st March (2023). However when I checked my text message conversation with the number in question, there were no mess...

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