Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Not receiving texts in the US

I cannot get on the app as it’s down but before my arrival in the USA I was informed by EE that I had all relevant roaming options and passes turned on. I’ve been here a week now and still not receiving texts or calls

Abroad in Thailand and can’t use my phone or access passport for data

Hi. im abroad in Thailand and can’t access any data while roaming or call ee really need ee to get in touch

Re: My phone keeps cutting out when I’m on a call

No

Resolved! Roaming in USA

Help needed. I have purchased a Roam Further pass to use my phone in the USA. Just landed in Vegas and have no network. I have done the usual, phone off and on again but no joy. I need a working phone ascI am in a group and need to keep tabs. Any adv...

Roaming add on

I have a EU roaming add on, but can I use this in Turkey?

Making a claim

How do I make a claim

Calling an 0800 number from spain

I live in Spain and have a uk sim in my mobile with EEI want to call the pensions on their 0800 number but will it be free with roaming charges now in place ?

Phone won't make calls or receive calls

this afternoon, my phone suddenly cut off a call mid way through and I now can't make or receive calls at all.

Not receiving calls or able to make calls whilst in america

I have just arrive in America 24 hrs ago. I have the roaming pass which I activated 1 month ago when I went to Spain. I find in America I cannot make or receive calls even over Wi-Fi and I keep getting SOS in service bar. Any suggestions

I can't receive and make calls

I activated my sim yesterday, but i can't call or receive calls or call the costumer servicePlease help me