Roaming

Lourid
Visitor

Hi there - I set up a roaming plan on my account this morning (a one month pass).  My daughter’s phone is linked to my account.  Will her phone also be covered or do I have to set that up separately? 

1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@Lourid   You’ve only purchased this for your tariff not any other tariffs on your account.    You also need to make sure roaming is enabled on each contract on your account. 

 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

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2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

@Lourid   You’ve only purchased this for your tariff not any other tariffs on your account.    You also need to make sure roaming is enabled on each contract on your account. 

 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
bristolian
EE Community Star
EE Community Star

To add - the roaming plan is a billing add-on.

To enable your phones to connect to foreign networks, you need to text ROAMING to 150 whilst in the UK. Without this, your add-on will still be inplace but you won't get coverage outside the UK.