Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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Resolved! Samsung Galaxy S9 Plus Turn on Roaming

Hi. I have signed up to the roaming data pass for the USA but I'm confused as to whether I need to take additional steps to activate it on my phone. I'm using a Samsung Galaxy S9 Plus and there is a data roaming setting that is currently off. I assum...

vito45 by Explorer
  • 401 Views
  • 3 replies
  • 2 Helpful

Sending sms to French numbers

I am trying to send sms to French phone number, but get an error. Sending sms to UK domestic numbers works well. My roaming package is activated. What’s the issue?

Help

Going to Singapore and Balican I add on a data package and how much please? I think I have a capped amount in place how does this work . 

My Google Pixel 6 Pro wont send or recieve SMS

Hi I was on my online banking this morning and they sent me a verificatiion SMS which did not come through, tried it 3 times and still nothing. So i sent an SMS to my wife - nothing sent an SMS to my phone from my work phone - nothing Un installed th...

Re: Please help no network

Same here in Luzern, CH No Service since "Time Change" last Sunday. Causing problems with Bank Codes on purchases.They better NOT be charging me until it's fixed!!!Does "EE" read this???

Having problems using my phone while in Cyprus

So I’m in Cyprus at present and trying to collect back home in the uk but my phone is not allow go through instead there is non English speaking female comes on the ghee I dial the number saying I am not able to connect your call. Please help. The ph...

T5 by Investigator
  • 661 Views
  • 1 replies
  • 1 Helpful

Can't make phone calls in Germany

Hello.I'm in Germany and I am unable to call any UK numbers on my phone. I've read previous posts and tried choosing other network - which is not possible, only one network can be contacted. My mobile plan is monthly payment. I am able to use data to...

mangocyt by Explorer
  • 1000 Views
  • 3 replies
  • 3 Helpful

Facebook 2FA Why am i not receiving Codes

I Switched a month ago to EE and have been having issues with every bit of software on Iphone 14 I can no longer get into FB on desktop or Mobile due to not being able to receive FB code for 2FAWhat can i do  as looking online its a EE issue due to s...