Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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Forum Posts

Cant make or receive calls - visiting US

Hi all I hope I can get some help.. I am travelling in the US and prior to travelling I paid for a package to give phone, text and data. the data and text service is fine but I cant make or receive calls. It is quite a problem as I need to make calls...

wknight by Investigator
  • 353 Views
  • 7 replies
  • 0 Helpful

Scam call or genuine promotion?

Got a call earlier today from the following number 01997 617 136 (Strathpeffer, Scotland) wherein a woman told me I was eligible for a promotion - asked how much I was currently paying for my service and then proceeded to say I’m eligible for a price...

Trudie98 by Explorer
  • 3622 Views
  • 4 replies
  • 2 Helpful

Roaming in Egypt

I am currently in Egypt and cannot get any signal to use roaming.I have restarted my phone several times and have tried manually selecting a provider on my phone but it’s not working.my we account does not allow me to ‘set roaming on’ as other posts ...

No VoLTE and Wifi Calling after phone change

So after i upgraded my phone, ive lost two services i use a lot, tried messaging support and that didn't get me anywhere so im hoping someone can help me here.When i go into phone settings, the settings tab where usually volte and wifi calling as wel...

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mzzxx1 by Explorer
  • 581 Views
  • 3 replies
  • 0 Helpful

contacting ee

Hi, has anyone used this contact email address, customerrelations@ee.co.uk?

mike292 by Explorer
  • 2316 Views
  • 1 replies
  • 0 Helpful

Resolved! Roaming

I am taking my family to France on 05/04. I have increased my spend cap to £20 on our 4 EE mobiles and need confirmation that they will work and and an aEe contact number if they don't.  Please can you check and advise if I need to sent up a separate...

Kirk14 by Visitor
  • 321 Views
  • 1 replies
  • 2 Helpful