Mobile Services

Gifting data

I’ve managed to gift data to my daughter. It’s showing on her account , however it’s not allowing her to use it . She’s switched the phone on and off but still not working .

In Vietnam - receiving calls from UK

Hi, I forgot to set up before leaving UK. So how do I set up an ADD ON to be able to receive UK calls on my EE sim? Thanks

Calls, Texts etc from Spain to U.K. I plan to pay £2.29 a day for E.U. roaming.

Will there be additional charges every time I call home (U.K.), or send a text or picture ON TOP of the £2.29 a day I'll pay to use my phone in Spain?

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No signal French Polynesia

Hi, I arrived in Tahiti yesterday and expected my phone to connect automatically as it had done on previous travels. Any advice would be appreciated. Thanks

My data isnt working in Montenegro

Hi,My phone data isnt working, why is that? My data roaming is on. I rebooted my phone 3 times. I am now in Montenegro,so what is wrong? Please help.Thank you,Lisa

No mobile data service

Hi,Why do I always see this message when I'm outside....it says " Temporarily turned off by your operator for SIM 1"

Unable to make phone call

Hi guys, anyone experiencing unable to make outgoing phone calls, just dial the number, then the call ended