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Discussion about Mobile services, like roaming, calls, messaging etc

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No service

Currently in New Zealand. I have been paying for a monthly allowance and was told I was able to use my data, calls and texts whilst in New Zealand.When I arrived I had no signal or data which hasn’t changed. I have been here for 4 days not being able...

Vietnam roaming

I am in Vietnam at the moment and wanted to know if 120 mins from anywhere covered calls made and received from UK numbers whilst in Vietnam. Thanks

Resolved! Can’t receive texts and calls abroad

Hello,I’m unable to receive texts or calls abroad despite I topped up some pounds! In the beginning of my journey I was able to receive texts normally. But after some months I couldn’t receive anything!I changed my “Network Selection” from Automatic ...

Vollys by • Contributor
  • 2593 Views
  • 14 replies
  • 3 Helpful

Service is down

Hi ya, problems with the service,  no data, can't send texts.  Restarted the phone and still same issue.

Abroad

Hi, I am on a rolling £10 monthly contract, do I need to do anything when I go abroad (Spain) in a couple of weeks? Or will my phone still work the same? Cheers

Luckyjim by • Visitor
  • 334 Views
  • 2 replies
  • 2 Helpful

Roaming Tool: Get Ready to Roam Statement Untrue

It says: Get ready to roam Checklist to use your phone abroad Switch roaming on by texting ROAMING to 150 (it's free).Or you can do this in your device settings. If you need help with this, see our device guides. The 1st point enables th...

XRaySpeX by • EE Community Star
  • 414 Views
  • 0 replies
  • 1 Helpful

Using phone in Australia

Hi I’m currently in Australia for two weeks and really need to receive a text message on my phone but my phone will only work on Wi-Fi. I’ve switched my roaming on but nothing happens. Any help would be appreciated. Thanks 

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