Mobile Services

Resolved! EE abroad

I’m looking for advise on using my EE phone abroad.My husband is in the military and we’re being stationed overseas (EU country).We were offered our upgrade with the roaming option but now have been told it’s only valid for 3 months and then we’ll be...

Resolved! Using Phone Abroad

“Welcome to Greece. You can use your UK minutes, texts and data allowance in Greece at no extra cost. Contacting countries outside the EU are not included in your allowance and costs vary. Data usage is subject to a fair use policy - for info, click ...

Resolved! can cancel voice mail

Hi, can i cancel voice mail with mobile phone(only voice mail cancel)

Resolved! Scam text ??

Yesterday while up the mountains in Cumbria I received a text from EE (??) Welcoming me to the Isle of Man and advising I will pay a daily charge for usage !!. Haven't opened it as I presume it is a scam, as EE must know my phone isn't in Isle of Man...

Resolved! I am travelling to Ireland for 3 days, how does this effect my coverage?

Resolved! New to EE - plan not working in Mexico

After suffering with poor service from Three, I decided to try EE, whilst still maintaining my Three contract for 1 month.  I bought a 30 day contract and added the Roam Abroad pass because during the 30 days I was travelling to Mexico. In the UK the...