Just returned from Spain. I too assumed that roaming would work automatically (I’m on EE business) as previously….last summer in Sicily, no issues.
When we arrived I had no internet connection at all. Couldn’t access the App. Phone virtually useless. Only when I connected to the hotel’s wifi did I start to receive messages about SPENDCAP . Mine was set to zero, hence no 4G. First I was aware of it.
Have a friend also on EE Business, also in Majorca at the same time as me. He had the same issues and it took him much longer to resolve.
The irony is that by pure coincidence, both of our wives are on Tesco Mobile and neither had any such problems. My wife thought it was hilarious. She wasn’t far wrong.
This is the second time I’ve had my confidence in EE Business tested within the last six months. The previous incident being something of a trauma.
Btw. I am probably one of their longest unbroken service customers. May not be for much longer.
