Calling uk from abroad

[Ea23]

Hi ee I was wondering if it was free for me to call back to England if I am in Europe 

[XRaySpeX · Accepted solution]

@Ea23 : You need to buy a roaming payment add-on 1st.

You may use your usual UK allowances in the EU with up to 50 GB (contract) or 25 GB (PAYG) data per billing month if you have more. If on contract & your contract started after 07/07/2021 there'll be a £2.29 / day charge for using your UK allowances in EU or alternatively you may buy the Roam Abroad Pass for £15 / month.

If on PAYG there are charges for using your pack allowances in the EU of either £2.50 / day or £10 / week, to be taken only from your PAYG credit, not your recurring card payment. If you opt for neither you will be paying standard rates for calls & texts.

If you are on contract, remember to text ROAMING to 150 before you leave UK to ensure roaming is enabled on your account.

[Ea23]

I got 160g per month on contract meaning that it’s not free to call back to
a uk number in Holland ?

[XRaySpeX]

Your data allowance is no relevance to your calls. You need to pay the roaming charges I mentioned in my previous post in order to to use your UK call allowance.

[jasper1964]

is calling the uk from Italy allowed on the roam abroad pass?

many thanks in advance

[XRaySpeX]

@jasper1964 : Yes! As I said you may use your usual UK allowances in the EU.