Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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Problem internet

I have a roaming package for £20 50 GB everything is visible in the application but I do not have internet

Marcin27 by Investigator
  • 449 Views
  • 6 replies
  • 2 Helpful

No connection

Am over in Ireland, phone has said it was transferred to eir network, which is Irish EE, however 4g or 5g isn’t working, takes me straight to 3G which doesn’t allow me any connectivity unless I am connected to the Wi-Fi? Not sure how to fix this?

SimonG4 by Visitor
  • 445 Views
  • 1 replies
  • 1 Helpful

Resolved! Voicemail not working anymore

My voicemail used to work, but then a few months ago it just stopped giving the option for people to leave a message. I have checked and I currently don’t have any saved messages etc (in case that could use up space for new messages or something). I ...

Malin1 by Visitor
  • 503 Views
  • 1 replies
  • 0 Helpful

Resolved! Roaming abroad (add-on) not working

Hello I bought a sim local pack with unlimited minutes, texts and 125gb of data. I have then travelled UK first to another EU contries. The roaming was working for the first 13 days ( by using "ONE" add-ons) however it has now stopped working. I have...

Zoey5 by Explorer
  • 9615 Views
  • 5 replies
  • 6 Helpful

My sim is not working

hello im out of the uk currently and I need to got a verification code on my line asap! Please advise how can I receive this message !Cheers!

Samerht by Visitor
  • 279 Views
  • 1 replies
  • 1 Helpful

Resolved! Roam Abroad Pass r

Hi,  I’m in Europe (Czech currently) and I have a roam abroad pass.1. Can I make calls back to the UK for free? 2. Can I make calls to Czech numbers for free whilst in Czech?3. Can I make calls to other countries covered in the roam abroad pass for f...

oojjac by Visitor
  • 575 Views
  • 3 replies
  • 3 Helpful

Resolved! Phone calls abroad

We are on holiday and neither phone will call out. All apps working texting etc but phone calls won’t call out can anyone help with this please 

Rlbj2023 by Visitor
  • 401 Views
  • 1 replies
  • 1 Helpful