EE not working

[Crystaltuckey]

Hi my calls and text are down why 

[Leanne_T]

Hi @Crystaltuckey 

Are you in the UK or abroad? 

What happens when you make a call? 

Can you receive calls and texts? 

Leanne.

[Crystaltuckey]

Yea am in scottland amd I can’t make call or get calling going to my phone there is ni signal

[Crystaltuckey]

No I can’t get emything apart from Wi-Fi

[Leanne_T]

Thanks @Crystaltuckey 

Have you restarted the device? 

Are you able to try the SIM in another phone to see if you have signal showing? 

Leanne 🙂

[Crystaltuckey]

Ye it’s still not working 

[Leanne_T]

Did the SIM show no signal in the other phone? @Crystaltuckey 

Leanne.

[Crystaltuckey]

No nothing at all i need this sorted rite away It won’t even let make emergency calls

[Leanne_T]

Are you on pay as you go or pay monthly? @Crystaltuckey 

When was the last time you made a call or sent a text from the SIM? 

Leanne.

[Crystaltuckey]

Pay as you go and yesterday morning