Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Resolved! Cannot phone from abroad

I have the same problem as a previous messager today. I am in Spain and completely unable to use my mobile phone to call abroad. Whenever I dial any UK number I get a voice message saying calls to this number are restricted and telling me to phone fr...

Dialling when abroad

In Corfu and no matter what dial cod I try I can’t connect. I can dial other mobiles and Uk numbers. Even hotel staff are stumped. Any ideas ( I have roaming on)

I have paid for roaming add on and my phone is not working

Problem internet

I have a roaming package for £20 50 GB everything is visible in the application but I do not have internet

No connection

Am over in Ireland, phone has said it was transferred to eir network, which is Irish EE, however 4g or 5g isn’t working, takes me straight to 3G which doesn’t allow me any connectivity unless I am connected to the Wi-Fi? Not sure how to fix this?

Resolved! Voicemail not working anymore

My voicemail used to work, but then a few months ago it just stopped giving the option for people to leave a message. I have checked and I currently don’t have any saved messages etc (in case that could use up space for new messages or something). I ...

Using phone abroad

Hi i can’t use my phone abroad could you please help

Resolved! Roaming abroad (add-on) not working

Hello I bought a sim local pack with unlimited minutes, texts and 125gb of data. I have then travelled UK first to another EU contries. The roaming was working for the first 13 days ( by using "ONE" add-ons) however it has now stopped working. I have...

Can’t have voice calls whilst in Spain

I can FaceTime but not voice call whilst in Ibiza and I have unlimited data

My sim is not working

hello im out of the uk currently and I need to got a verification code on my line asap! Please advise how can I receive this message !Cheers!