Community Activity

Data and wifi issues

My friend is having an issue with data and wifi where it says he's connected to 5g but there's no connection provided so he's unable to access anything needing WiFi or data apart from sending texts, he's tried restarting the phone and doing a full ne...

CPI increase and early upgrade

I re joined EE 12 months ago after deciding to move away from VM for BB and TV, as well as o2 for my mobile. I managed to get a relatively decent FTTC deal with an Apple TV and then upgraded to FTTP a few months later once it was available in my stre...

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jon_1103 by Established Contributor
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Instantly disconnecting from foreign landline number

I've been trying to call a phone number in Poland from my EE mobile ( samsung 24 plus ) but it instantly disconnects each time. My girlfriend, also on EE ( Huawei p20 lite ), has the same issue but when she calls from her work mobile, with Vodafone, ...

Roaming in the USA

I'm in the usa and have the same problem,  why is this happening?  

Iain_71 by Visitor
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  • 2 replies
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EE App Speed Test

Is it normal for the speed test in the EE App to not work?Under Your Hub Speeds it says you haven't done a speed test yet.When I click Run a Speed Test I get Speed Test didn't work, with a little message our fault, Try again or Come Back later.I have...

Ewan15 by Skilled Contributor
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  • 9 replies
  • 5 Helpful

TNT Sports

Hi. So I got 3 tvs from ee. 2 45 inch and 1 55 inch and they both include a 24 month TNT Sports. I had completely forgotten about it until now. I saw it's part of Discovery Plus. How am I meant to activate that? I got nothing in the box to tell me ho...

Resolved! PC does not 'see' new EE router.

Hello to all. This is my 1st contact with the community.I have to start with a rant: I have been "migrated" to EE from BT. I had a fully functioning Broad band system with BT for 10 years with 3 levels of BT Router . With EE I do not!My PC does not '...

KenS49 by Investigator
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  • 14 replies
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trying to get a little more data. Phoned up and was

To get a little more Data, I phoned EE and it was suggested I become part of my wife's EE Broadband and mobile deal. Then I was put through to someone else (re-do security after long wait) This person told me that I couldn't change my plan because we...

Fiber to the cabinet

HiDo EE still do this as when i try to search Broadband deals it just gives me Full Fibre broadband deals. I only do basic online stuff so don't really need Full fibre & FTTC is less hassle i guess.Thanks

gazmix_1973 by Valued Contributor
  • 388 Views
  • 19 replies
  • 6 Helpful