Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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No VoLTE and Wifi Calling after phone change

So after i upgraded my phone, ive lost two services i use a lot, tried messaging support and that didn't get me anywhere so im hoping someone can help me here.When i go into phone settings, the settings tab where usually volte and wifi calling as wel...

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mzzxx1 by Explorer
  • 590 Views
  • 3 replies
  • 0 Helpful

contacting ee

Hi, has anyone used this contact email address, customerrelations@ee.co.uk?

mike292 by Explorer
  • 2363 Views
  • 1 replies
  • 0 Helpful

Resolved! Roaming

I am taking my family to France on 05/04. I have increased my spend cap to £20 on our 4 EE mobiles and need confirmation that they will work and and an aEe contact number if they don't.  Please can you check and advise if I need to sent up a separate...

Kirk14 by Visitor
  • 326 Views
  • 1 replies
  • 2 Helpful

Resolved! Samsung Galaxy S9 Plus Turn on Roaming

Hi. I have signed up to the roaming data pass for the USA but I'm confused as to whether I need to take additional steps to activate it on my phone. I'm using a Samsung Galaxy S9 Plus and there is a data roaming setting that is currently off. I assum...

vito45 by Explorer
  • 409 Views
  • 3 replies
  • 2 Helpful

Sending sms to French numbers

I am trying to send sms to French phone number, but get an error. Sending sms to UK domestic numbers works well. My roaming package is activated. What’s the issue?

Help

Going to Singapore and Balican I add on a data package and how much please? I think I have a capped amount in place how does this work . 

My Google Pixel 6 Pro wont send or recieve SMS

Hi I was on my online banking this morning and they sent me a verificatiion SMS which did not come through, tried it 3 times and still nothing. So i sent an SMS to my wife - nothing sent an SMS to my phone from my work phone - nothing Un installed th...

Re: Please help no network

Same here in Luzern, CH No Service since "Time Change" last Sunday. Causing problems with Bank Codes on purchases.They better NOT be charging me until it's fixed!!!Does "EE" read this???

Having problems using my phone while in Cyprus

So I’m in Cyprus at present and trying to collect back home in the uk but my phone is not allow go through instead there is non English speaking female comes on the ghee I dial the number saying I am not able to connect your call. Please help. The ph...

T5 by Investigator
  • 672 Views
  • 1 replies
  • 1 Helpful