I can't make calls and I can't connect to the Internet

[madge02]

Hi 

not sure if I can still get a response here but having same issues as above. Just stopped suddenly, can’t make or receive calls or text?

I’ve checked coverage in my area but all good?

[Christopher_G]

Hi @madge02 

Welcome to the community.

Do you know if anyone else in the area is having a problem with their EE service? Have you tried restarting your phone?

Chris

[bristolian]

I presume when you say "checked coverage in the area", you mean using the "check coverage" option on the web-status-tool? How about the "check status" option for faults & issues?

Does your phone show signal indicators? If not, that's your underlying reason.