Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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Resolved! Roam Abroad pass with ee

I live in UK and will holiday in Canada. While in Canada I wish to be able to call the UK for free or cheaply. I went to my local Ee store to buy a Roam Abroad pass but was told that this would only allow me, while I was in Canada, to call interna...

SIM is not working in USA

data, calls and texts are all not working in the USA even though I have paid for roam abroad pass, and I am on a monthly contract. which means I can not call support. I have tried turning it off and on many times. i do not have the little pin on me t...

What is the maximum length of a Roam Abroad Pass? How could I extend it?

Hello! I am using a Roam Abroad Pass while I am travelling through Canada. I have been here for two and a half months. And EE's Roaming Pass has been fantastic. So, now I would to know if there is a restriction on the length of time for a Roam Abroa...

Resolved! Not seeing 5g

I have a 5g plan but don’t have the 5g indication on my iPhone

No service

Hiya,I’m pay monthly customer and I’m visiting Taiwan at the moment but have no service since I arrived couple days ago. Can you let me know what should I do please? Thanks

My phone number at the bank is different to my account so can’t get my one time

Hotspot kicking me off

Hi there, Recently had my upgrade, but now I can’t seem to tether my phone. It will connect and then disconnect after about 5 mins? what can the issuer be?thanks

Calls not working

I just got a new monthly sim, and I’ve set it up and it doesn’t even let me make calls or text,

Roaming

Hello I bought 2 cards and my internet doesn't work, nor can I call or receive calls, I want to mention that I'm roaming

People calling me when I was out of the UK

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