Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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Re: Live chat with EE

I missed a payment acidentally and have just paid now. Unfortunately my data doesnt seem to have updated and im i. Paphos and desperately in need of Google maps. Can you help please Eil

Why doesn't my 'phone ring??

Twice today my 'phone has not rung but I have received voicemails. The first time was at home next to my router. The second time was when I was outside a building  with good signal strength. While I was in the latter building, and before my second mi...

BSM48 by Explorer
  • 317 Views
  • 3 replies
  • 0 Helpful

Turn off post-voicemail message

Is it possible to turn off the message that comes after a personalised voicemail message (ie. "After you've finished your message, just hang up, or to hear more options, please press 1)? This isn't ideal, particularly when being used as a voicemail f...

Unable to make calls from IPhone

Hi,I have been having problems making calls on my IPhone XR today. I have switched to WiFi calls and still cannot connect calls.. I have also reset my network info and still cannot make calls. I am able to use my apps/internet with no issues using my...

Smuggy16 by Explorer
  • 1530 Views
  • 4 replies
  • 0 Helpful

Resolved! Insurance Provided Handset to be Blacklisted

A handset associated with our group account was replaced by a third party insurer in 2021. The handset has now been lost and the insurer requires proof that EE have blacklisted the handset.In discussion with a Customer Services rep, EE can only black...

Synopta by Explorer
  • 367 Views
  • 5 replies
  • 2 Helpful

Iceland

Why can’t I connect to my network in Iceland is there anything I can do to get it working? 

Doppo25 by Visitor
  • 475 Views
  • 1 replies
  • 1 Helpful