Skip to main content
Forum FAQ's

Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Sign In to Post

Sim upgrade

Had a sim upgrade last thursday , been unable to make or recieve phone calls since , cant even call 150 for assistance anyone help ? Restarted my phone numerous times .Thanks

LiamM89 by • Visitor
  • 277 Views
  • 1 replies
  • 0 Helpful

Not working roaming in Hungary.

Hi. I arrived in Hungary two days ago. I had my cell phone twice for half a day. since then it hasn't and I don't understand why. should I have activated something else in the UK? what can I do? i tried restarting the phone, looking for solutions but...

Barbi97 by • Investigator
  • 617 Views
  • 4 replies
  • 2 Helpful

Wifi calling won't work

I've been a EE customer for 20+ years and very rarely get issues with EE but i cant seem to make a wifi call as it just says "you don't have enough credit to make this call" i am not on contract as i don't want to be put in a contract.  Anyway i enab...

Ninja101 by • Visitor
  • 349 Views
  • 1 replies
  • 0 Helpful

Roaming

HiI am currently in the US and I have received the text to welcome me to the US and confirm my package includes US so no extra costs for roaming etc. After day 1 EE seemed to have turned my roaming off. Unless I have WiFi I do not have any Internet, ...

Kellfos by • Visitor
  • 293 Views
  • 1 replies
  • 0 Helpful

Issues in Australia

Hello, I need urgent help!  @150 I am currently in Australia and my phone has lost all roaming data, calls and text, I have unlimited for all three and to use while abroad as I am travelling, I made sure this was apart of my plan. Anytime I make I ca...

Resolved! Roaming not working in Portugal

Hi, I checked roaming settings before travelling and thought that all was setup. I’m now in Portugal and I’m not able to use data or other services. Have checked my account and set a spending cap of £30, checked roaming via 150 and all appears to be ...

Roaming aboard

Hello, I have just added the £15 roam aboard package. But I was just sent a text saying Hi, from EE, your Travel Data Pass is ready to go. You only pay on the days you use data abroad in an included country so no need to remove it when you get back t...

Roam Pass in Australia

We are off to Australia shortly and have purchased the Roam Pass.  We are monthly contracts on both forms.I presume I need to enable roaming on our phones.  If I need to make a call back to the UK what sort of number do I need to dial?  For example 0...

Bolt12 by • Established Contributor
  • 574 Views
  • 4 replies
  • 0 Helpful
Top Helpful authors
More