Call tracking

Haleema672
Visitor

Hi I’m on a family plan however I’m not the account holder but I don’t want my parent seeing my calls because all my calls are tracked and so are messages how do I get this to stop for my own personal privacy?

1 SOLUTION

Accepted Solutions
Christopher_G
EE Community Support Team

Hi @Haleema672 

Welcome to the community. 

The account holder is the owner of the contract, so they will be able to see this information. If you're over 18, you can request to change the contract into your own name and plan, if they say that's OK.

Chris

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2 REPLIES 2
Christopher_G
EE Community Support Team

Hi @Haleema672 

Welcome to the community. 

The account holder is the owner of the contract, so they will be able to see this information. If you're over 18, you can request to change the contract into your own name and plan, if they say that's OK.

Chris

XRaySpeX
EE Community Star
EE Community Star

They won't see your calls & texts unless they have bought Itemised Billing.

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