The EE Community

Printer won't connect to new EE hub

We have recently moved from a BT hub to EE. Initially our HP Envy printer was connected however having re-booted the WIFI, the printer will not reconnect to the WIFI. We have tried connecting using WPS and entering hub password into printer but conti...

Help at EE Stores?

I have a basic Nokia phone. Not a Smartphone. I went to an EE store to ask for help with this phone. I have a some £30 credit with EE on this phone. The assistant was more interested in a game being played on an iPhone but eventually made an effort t...

Red nose donation

When I tried to send I get orange circle exclamation mark and when I click it says “could not send message”… there is a record above this from last donation to 70702 that did work. Is there a setting that stops me sending charitable donations?

Agreement

When we ate watching a recording why cant ee fast forward through the adverts ,?

Proof of usage request

How to find proof of usage 

Subtitles

I have just been persuaded to switch from BT TV with a You View Box to ee TV with an ee TV Box Pro.  It seems to me that there are considerably less programmes with subtitles on the ee Box.  I watch a lot of programmes on iplayer, and almost always e...

Kartu saya telah hilang

Stuck in Australia with voice not working

I recently purchased an Unlimited Full Works plan and am now in Australia. The data connects fine, but whenever I call I get silence, and the call terminates after 10 seconds or so. The 150 text message service doesn't work, ROAMING and SPEND CAP ref...