Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

International calling from UK

Hi,How does international calling work to make calls to India from UK and how much is the add on? Also, once I have the plan does it give itemised bills for outgoing calls. What happens when my contract with EE ends? Many thanks.

Elfa by Visitor
  • 636 Views
  • 1 replies
  • 2 Helpful

Cut off when abroad after inexplicable text

I received a text saying that I had been barred from using my phone abroad (where I am for work, France) because of my spend cap. I have free calls and texts etc because I have a pre-Brexit account so the spend cap should not be relevant. Nevertheles...

Charges for non-existent texts when abroad?!

I was recently in the US and I noticed I've been charged for 2 text messages, supposedly sent to a US number (my friend) at 17:31 on 1st March (2023). However when I checked my text message conversation with the number in question, there were no mess...

IMG_3650.jpg

Help

Hello,  my phone is working terribly. It’s loosing connection all the time, people can’t hear me when they call me and my phone just isn’t great in general.can you help? carla 

Roaming data

I’m currently traveling in the United States and I topped up £28.54 for the 7 day roaming data pass and my phones data isn’t working. I called the support line and now I have a £0.01 balance. 

Kyraann by Visitor
  • 380 Views
  • 1 replies
  • 1 Helpful

Roaming about turn by EE

I have been informed today by EE that I can only have the EE Roaming add on if I pay £20, normally £10 in vat this because my bill payment date is in the middle of the period I require. m why can’t they just charge me £5 on the first bill and £5 on t...

Neilc2 by Investigator
  • 1088 Views
  • 7 replies
  • 3 Helpful

International call barring

Hello, I was wondering whether EE could help me remove the international call barring. I can't make or receive calls while travelling abroad. My phone is set up to be used for roaming in any country and I purchased a 30 anywhere to UK roaming mins ad...

bw919 by Explorer
  • 687 Views
  • 3 replies
  • 1 Helpful

Roaming Issue - Need to connect with staff

I set my roaming pass to start on 11/03/2023 - 11/04/2023. It is now the 22/03/2023 and I still have no roaming internet which I had purchased (in advance). I have sent across several emails to different EE staff members, and noone has assisted me wi...

Rinaaa by Visitor
  • 344 Views
  • 2 replies
  • 2 Helpful