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Discussion about Mobile services, like roaming, calls, messaging etc

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How to prevent retrieving voicemail charges when abroad

Hi,I am trying to figure out how I have  been charged for retrieving a voicemail message whilst abroad as I use visual voicemail?  There is nothing in my device call history which suggests I called voicemail.  So how have I done this? Thanks. 

may755 by • Contributor
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  • 2 replies
  • 0 Helpful

Why

Dear EE! I have been a member of ee for 9 years, but I have never seen such a bad service telephone network as in the last 6 months! I have 3 subscriptions, we are hgv drivers, but it is simply impossible to call uk or any other eu number because it ...

International roaming

Hi I'm in the USA on holiday...I've been told by a customer services services rep that I'm on the old x20 tariff and so get free international roaming.I can not access the Internet except over WiFi...and I strongly suspect I'm being charged for phone...

nahmed06 by • Visitor
  • 441 Views
  • 2 replies
  • 0 Helpful

Resolved! Roaming

Hi. I am off to the Canary Island for the first time outside Brexit. I am confused by the roaming charges. It says that if I pay £2.29 a day then I can use my phone exactly as I do in the UK but then I read that I will be charged for picture messages...

No service

No service for 2 days now. I got a new phone old number, transfer all everything from old phone to new phone. Have tried everything to get service but nothing. Any help would be greatly appreciated 

Shells77 by • Explorer
  • 396 Views
  • 5 replies
  • 1 Helpful

Resolved! Messaging to USA

Hello, I am messaging a friend that lives in USA from UK of course and it works but how much do I get charged for each message? 

Hatice4 by • Explorer
  • 3245 Views
  • 14 replies
  • 2 Helpful

Resolved! Charged for emojis

Hi,will i be charged sending an emoji from an iphone to and android phone through text message? thank you   

leah0805 by • Explorer
  • 3515 Views
  • 2 replies
  • 1 Helpful
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