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Issues receiving texts and voicemail notifications

SillyYak
Visitor

‎02-07-2025 01:44 PM - last edited on ‎02-07-2025 02:34 PM by

I too cannot send or receive texts from ANYONE. Including my bank

 I also can no longer receive voicemails although people have left them. My phone is a Samsung A 50. Keeps saying unable to send message as service currently unavailable.  Saying this for 3 months. Since May

[Mod edit - Title added]

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1 REPLY 1
bristolian
EE Community Star
EE Community Star

‎02-07-2025 02:17 PM

Your post has been moved to a new thread. I think you have a few separate issues.

1: For sending text messages, check your phone's message service centre is set to +447958879879

2:Once the first is resolved, try sending a message to yourself. Do you receive it?

3: For voicemails, are you saying that messages left are not available? What happens if you dial 222 or speed-dial 1 - is the message available to retrieve? I suspect that you're just not getting notifications, which will be tied to the SMS issue.

Are you on PAYG or pay-monthly? I further suspect you may be a PAYG user and your line has been hibernated due to non-usage. Can you make & receive calls?