03-07-2025 05:41 PM
Hello,
Can't make any calls but incoming texts are successful.
*Network set to auto and same issue as before with no ring. EE was not down according to down detector.
* Android 15 OS Samsung A26
* Direct debit not showing - this could be why !
* Notifications enabled.
As BT own EE, should I manually configure settings to O2?
Many thanks
Solved! See the answer below or view the solution in context.
03-07-2025 05:48 PM
Try restarting your device.
Thanks
03-07-2025 05:43 PM - edited 03-07-2025 05:44 PM
What happens when you try making a call?
When were you last able to make a call?
Can you send text messages?
Are you in the UK or abroad?
Are you on PAYG or pay-monthly?
No idea why you think you should configure anything to O2, if you're an EE customer.
03-07-2025 05:48 PM
Try restarting your device.
Thanks
03-07-2025 08:07 PM
"No idea why you think you should configure anything to O2, if you're an EE customer.."
I was setting up my new phone.
04-07-2025 09:47 AM
Hi @NoisyMonster678,
Welcome to the Community!
As this is another network it is unlikely that this would help you get connected. If you bought your phone from us it would likely be already set up with settings for EE, so these wouldn't need to be changed.
Rach