Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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Forum Posts

Service issue in Italy 21/06

Hi My parents are in Italy at the moment (have been for a couple of weeks) and today have no service on their phones. Both show 4G coverage but they’re unable to connect to a network and cannot send / receive messages, connect to the internet or make...

hattie_x by Visitor
  • 336 Views
  • 1 replies
  • 0 Helpful

Resolved! Spurios voicemail notifications

I keep getting a notification that I have a new voicemail, but I haven't.   When I delete the notification (via settings), I get another one shortly afterwards.  The phone does NOT ring.I have switched off voice mail via VM OFF, to no avail.

del51 by Explorer
  • 494 Views
  • 3 replies
  • 0 Helpful

Currently in Spain

my iPhone 13 shows I have 4/5g and a carrier but am unable to surf the net or get connected at all any suggestions?

ShazzaLev by Investigator
  • 425 Views
  • 11 replies
  • 0 Helpful

No roaming Calls/texts Spain

I am already on holiday in Spain but am unable to make calls or send texts. I can use my data and receive calls. I have roaming turned on, the mobile network is set to automatic and I have restarted my phone a few times. I can't call Customer care as...

Bimby87 by Investigator
  • 607 Views
  • 8 replies
  • 3 Helpful

Roaming

I bought a plan of £15 which includes 25 GB, unlimited texts and minutes, but now I am in Netherlands and I have almost all my pack available but I don’t know if my plan does include roaming service or I have to pay something more 

ggdizeo by Visitor
  • 288 Views
  • 1 replies
  • 0 Helpful

International call barring

Hi,I'm currently in Italy and cannot make calls or send messages as the italian network tells me that call barring is active. How can I have call barring deactivated?regards