Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Abroad and phone not working

I am in South Africa and my phone is not registering to any local network. I tried filling in a complaint form a week ago but got no response. Technical support isn’t doing messages. The only way to get help is to call a mobile in England which woul...

Resolved! Roaming Queries

Hi,I'm on a pay monthly essential plan with 25gb data, and shortly I'll be visting the US and Canada.As I understand it I can buy a 'Roam Further' pass which will allow me to use my data, sms, call allowances in these countries?Also, from reading oth...

Resolved! Spending cap abroad

I be want to increase my spending cap abroad.

Tampnet WiFiCall?

I’m currently at sea, and always have flight mode on, but Wi-Fi enabled. Usually my phone displays EE WifiCall.However this time it shows Tampnet WiFiCall. Why? Phone has been in flight mode since I arrived, worried that I will be charged if I receiv...

Roaming taken off

My EE Roaming abroad has come off a day early needs purring back on please

Roaming Help

Hi all, firstly, apologies if this comes across as a silly question. I’ve never been abroad before and I’m going away to Spain on Saturday. I have the roaming pass as an add on and was wondering if anyone could tell me how and when to activate it? I ...

VM on and VM off not working

I have previously used the "VM on" and "VM off" commands to 150 but these don't work for me any more. I get the same reply every time:"Sorry, we're having some trouble completing your request at the moment. Please try again later."Do these commands n...

Sim

I’m stuck in Indonesia and can’t use my phone unless connected to WiFi and even then I’m unable to send any texts please help

Resolved! USA roaming

Hi my son is moving to the USA for three years scholarship, what's the best option for him and using his phone on a UK EE account

can't make phone calls

Hey there I hope you are well,I am currently in the Czech Republic and come here often and I am struggling with making calls when on ee I have paid extra for the calls and the mobile data every month however I am stuck as my mobile data works but doe...

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