Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Turning off voicemail

I can't seem to turn off my voicemail. I have sent a text (to 150) VM OFF and keep getting a reply stating invalid request. I tried on the chat feature on the EE app and the reply was they couldn't help with this request. I've tried calling EE and b...

Resolved! SIM card

I purchased a SIM card while in the UK. I will be traveling to Greece and wondering will this SIM card work in Greece if I top it up?

New E-Sik Issue in SMS and Mobile Data

I recently activated e-sin with EE but not in SMS and Mobile Data in my mobile.

Roaming enabled in USA, took roaming pass add on, very very poor signal

I cant make or receive calls today

I cant make or receive calls today. I have a monthly EE contract. Can't do network nor whatsapp either. I don't have other phone so can't call 150. Tried to switch off the mobile and switch on again but it doesn't work. It seems no network sudden...

Resolved! Roaming

Urgent Complaint - Severe Service Issues and Disconnection

Dear EE Customer Support Team, I hope this message finds you well. I am writing to express my deep disappointment and frustration regarding the ongoing service issues I have been experiencing with my EE mobile service. I want to emphasize that this...

Technical help

Hi there,Can anyone please help? I cannot use the internet or make phonecalls from my phone. All bills are up-to-date. I can send and receive texts but that's all. How can i access help with this, as i cannot use my phone to call the technical help n...

Resolved! Speaker no working when I call someone

Resolved! I am in the USA and only get a SOS only message in top left corner

I have no connection on my phone to the EE network while in the USA - only SOS only - I have worldwide network access as part of my account. I had a similar problem in Australia and it was resolved by using the 'chat' network that was available on ...