Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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Resolved! Roaming

I'm flying to New zealand today and I need to have my roming packing on please for 3 weeks how can I do this ? 

Resolved! Help

Hi! How can I turn off the rooming pass service once I've returned to the united kingdom?

Resolved! roaming charges

I hope this does not sound like a stupid question! I will be charged £2.29 a day when I go to Spain. If I don't use my phone while there am I still charged? Thanks!

Elizakate by Investigator
  • 1079 Views
  • 5 replies
  • 3 Helpful

Charged for group texts as picture messages

Steaming....So I send a group text as I am Girlguide leader - just short messages on where to meet up etc.  Then turns out EE have been charging for them as PICTURE MESSAGING!!!  £50 extra bill this month (plus previous months I had not noticed...). ...

Resolved! Can you get EE Roaming in MADEIRA. Yes or No please!?

Hi, I phoned CS to enquire about Roaming charges in Madeira, and was told by the Assistant that Madeira was not covered  (when you enter 'Madeira' in the search field it is not recognised as a 'country') and was advised to buy a local SIM card when I...

bjlogie by Explorer
  • 4171 Views
  • 4 replies
  • 4 Helpful

Resolved! USA Coverage

Hi, Can anyone advice what i need to do to use my phone in the USA, I think i need to text Roaming to 150 before i leave the uk but do i need a travel pass or add on so that it wont cost me a fortune while i am there?Thank you 

Connection problem in Greece

I'm a prepaid ee subscriber. In addition to my package in greece, I received the 1 week ROAMEU7D package. Packages appear to be active on my line, but I cannot connect. I tried with samsung and iphone. I can't send sms, I can't access the internet, I...

Screenshot_20230626-232028_Messages.jpg
Umits by Investigator
  • 826 Views
  • 9 replies
  • 0 Helpful

Resolved! Travelling to Egypt

Hi i am travelling to Egypt and was wondering if the add on extras for roaming abroad works here 

Cal47 by Explorer
  • 407 Views
  • 2 replies
  • 0 Helpful

Poor service from EE

Not having travelled to Europe for sometime I was unaware you had to " register" before travelling.  Having arrived I find no service even though I have a " good sim" plan. Trying to register whilst out here " Portugal" has proved all but impossible....

Using my phone abroad

I'm paying extra to use my phone in Greece but when I try to ring a UK number including the EE helpline I get a message saying unauthorised selection. I've tried changing network but it makes no difference. 

Snail278 by Visitor
  • 810 Views
  • 7 replies
  • 0 Helpful