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My data isn’t working in Itsly

Kaishad
Visitor

I have arrived in Italy and my data isn’t working? I have an iPhone 13 and purchased a EE SIM card in the UK but it says it should work in Italy?  Any suggestions?

Thank you!

Canada 

2 REPLIES 2
James_B
EE Community Manager
EE Community Manager

Hi @Kaishad,

Welcome to the EE Community. 🙂

Did you use the SIM in the UK to activate it?

James

bristolian
EE Community Star
EE Community Star

Was it a pay-monthly SIM or a PAYG SIM that you bought in the UK?

Does your phone show a connection to any Italian networks?