I cannot see the details of my plan, my contract nor anything else do with my current deal with EE, despite being logged onto your app and your website.
I have spoken with multiple of your advisors who have given a multitude of answers, including that am not allowed to look at my plan, the issue should be fixed in 2-3 days (Despite being an issue for months), that they can email me my contract, and that I cannot be sent my contract.
They did this while also threatening to charge my £130 fee for cancelling my contract, before advising I could not cancel my contract online.
Please advise how can I look at my Plan on the EE App
