Mobile Services

International Roaming

hello, I'm preparing to travel to my Country like 3 months career break, presently doing online courses as well, I need unlimited international roaming to stay connected all the time, is this possible and how much would it cost me?

Roaming abroad

Im in canada and I cant call ee from my phone and I have no way of contact even though i have added the roam abroad pass. I did it while I was in Canada as it turns out I need to make a lot of calls home. Every time i go to make a call it tells me th...

Trying to get a puk number. Menu not showing choices

Trying to get a puk number to unblock phone. Choices not showing on menu

Phone upgrade and not working

I’ve upgraded and transferred my sim to new iPhone and have no network not able to receive or make calls. Is this normal does it take time to transfer? 

my mobile not receiving any texts, incluing those that EE keeps wanting to send

Re: How do I activate international roaming so I can use my phone in Europe?

I can’t txt roam as I only have sos and no signal as it’s a new phone bought in USA on holiday 

Calls dropping sound

I am constantly on calls and the sound keeps dropping out for 15-20 seconds, if i keep talknig the other person can still hear me but i cna hear nothing then after 15-20 seconds sound comes back. It is very frustrating and a number of people have hun...

Re: Incoming calls barred when I’m abroad!

Hi LeanneI’m also abroad (France) and would like to activate roaming. Seems calls to and from the uk are barred. I didn’t appreciate I had to text ROAM to 150 before I left the uk. I have a pay monthly account and there’s signal showing. Need to cont...

No service

So im a pay monthly customer bill is paid all of a sudden 11pm my service disappears when I sign in to my account my number isnt there says i have no ee products when calling my number it says the number you have called isn’t recognised?! At home wit...

International £2 add on for call abroad?

I can see the availability of this add on but it doesn't give much detail about what this includes, i.e. how many minutes or price of calls. Can anyone help, please? Thanks