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Discussion about Mobile services, like roaming, calls, messaging etc

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Need to contact EE from Australia

I need to get in contact with EE from Australia about my contract. I cannot make international calls on my mobile and my EE app constantly say it is undergoing maintainence. I have tried the online chat which was useless. I just need to talk to someo...

Tumbleck by • Explorer
  • 2661 Views
  • 4 replies
  • 0 Helpful

Resolved! Travelllng to Japan

Am I able to use my Samsung android phone when I'm in Japan.  I'm going there with my family (all EE) in November this year.Thanks.Brian

BMac65 by • Visitor
  • 4738 Views
  • 1 replies
  • 2 Helpful

Resolved! 01 numbers included

I am informed 01 numbers are included in my unlimited minutes in SIM monthly payment contract. I cannot find 01634 numbers being excluded yet am charged? Anytime please help…

TonyMa by • Investigator
  • 815 Views
  • 7 replies
  • 5 Helpful

Calls to Australian number barred

I have recently changed to EE when I arrived in the UK. I have a monthly direct debit set up for my sim only plan. I have tried to ring family in Australia from the UK but keeps saying this number is barred. I have been in store and they put me throu...

Resolved! Re: Roaming

Christopher, why can’t I use the roaming pass I just purchased whilst I am in Portugal my mobile number is ******* ? [mod edit: removed personal details from the forum]

No outgoing calls

MorningMy phone (samsung Galaxy S22) has decided on 2 occasions within a week to not let me make outgoing calls. I am a bit worried because my husband is due to be in hospital for around 3 to 4 weeks soon and I will be traveling for a couple of hours...

Suze27 by • Investigator
  • 924 Views
  • 11 replies
  • 1 Helpful

No service in USA

Hi  I have been in  usa  since March  I cannot  get my EE service phone keeps  reading no service  I can't  recieve  my voice mail  or make any  home calls  I'm paying   the  add on while I am abroad  I got a better service from BT   and  they change...

Resolved! How far in advance do I purchase the roaming add-on?

How long before I travel should I buy the £15 roaming pass to use my phone in the USA? Also, is it valid a month from purchase or will I need to renew it while I’m out there as my regular bill will be generated while I’m there? Thanks

Casw by • Explorer
  • 1191 Views
  • 3 replies
  • 1 Helpful
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