Mobile Services

Roaming with my contract

Hello,I am going abroad to Poland and then Spain in August. I haven’t used my phone abroad before and I am not 100% clear on the roaming costs. I am wonder what the best option is. I have text 150 roaming and they say my phone is set up, will that be...

Phone call abroad

I’ve switched my data plan to work abroad as I am living in Australia for a year, however my plan is not letting me make any calls, I have reset network connections and restarted phone

Resolved! I had a text from an alleged EE number with an apparent EE verification code

So today I received a text message from a 5 didget number claiming it was an EE verification code, I've never requested one before nor have I had one, I'm not sure weather it is a scam or not, or wether it's generally from EE or not. I've just recent...

Resolved! Southampton

Need some free data and text and minster no money to put my phone

Resolved! Roaming for a day only in Mexico

Hi I am in Mexico for one day only I need data. How much is it? And how can I get it?

Re: Going abroad

Hi Leanne, I activated Roam Abroad midway through June as I was off to Italy and left it running as I’m returning mid-August. I assumed that you paid as you went but was told yesterday that it restarts on 24th each month, is that right? If this is tr...

Going abroad

Hi, is there a one off payment to be able to use your phone abroad?

Re: International roaming

We are having exactly the same problem with my daughters phone here in Spain this afternoon. There are 4 of us here, all on EE. Everyone else’s works fine except hers. It was working fine since Sunday and has suddenly stopped working today. I have r...

Resolved! Two different phone Sims on same account gone down in 24 hours

I have 3 lines on the same account for my son's and my phone. Yesterday my son's SIM went down, no network provider message and couldn't make calls. Re said no issues must be the sim card and sent a replacement SIM. Less than 10 hours later the same ...

Resolved! My phone is saying not registered on network

My plan includes roaming and I've just arrived in Tenerife, but unable to make calls. The message is, not registered on network '. I'm having to connect to my daughters hotspot to connect here.

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