Forum Posts

Resolved! Multi line discount

I have been told my multiline discount was removed when I upgraded as it's no longer a new line - is this correct because if it is it's very misleadingI have already spoken to mobile care and there is nothing on the website to say they would be remov...

Orme2023 by Investigator
  • 790 Views
  • 5 replies
  • 1 Helpful

Resolved! Voicemail

I can't turn on my voicemail, I have tried sending VM ON to 150 but get message saying message not understood. Does anyone have any ideas? Thanks

AlanBa by Explorer
  • 419 Views
  • 3 replies
  • 4 Helpful

Roaming with my contract

Hello,I am going abroad to Poland and then Spain in August. I haven’t used my phone abroad before and I am not 100% clear on the roaming costs. I am wonder what the best option is. I have text 150 roaming and they say my phone is set up, will that be...

Phone call abroad

I’ve switched my data plan to work abroad as I am living in Australia for a year, however my plan is not letting me make any calls, I have reset network connections and restarted phone

Resolved! Southampton

Need some free data and text and minster no money to put my phone 

Shim5 by Explorer
  • 1393 Views
  • 2 replies
  • 0 Helpful

Re: Going abroad

Hi Leanne, I activated Roam Abroad midway through June as I was off to Italy and left it running as I’m returning mid-August. I assumed that you paid as you went but was told yesterday that it restarts on 24th each month, is that right? If this is tr...

KVet79 by Contributor
  • 1489 Views
  • 2 replies
  • 0 Helpful

Going abroad

Hi, is there a one off payment to  be able to use your phone abroad? 

Stacie6 by Investigator
  • 1048 Views
  • 14 replies
  • 2 Helpful