Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Linzi_H by EE Community Support Team
  • 2968 Views
  • 0 replies
  • 3 Helpful

Calls dropping sound

I am constantly on calls and the sound keeps dropping out for 15-20 seconds, if i keep talknig the other person can still hear me but i cna hear nothing then after 15-20 seconds sound comes back. It is very frustrating and a number of people have hun...

AndrewN2 by Explorer
  • 1834 Views
  • 4 replies
  • 1 Helpful

Re: Incoming calls barred when I’m abroad!

Hi LeanneI’m also abroad (France) and would like to activate roaming. Seems calls to and from the uk are barred. I didn’t appreciate I had to text ROAM to 150 before I left the uk. I have a pay monthly account and there’s signal showing. Need to cont...

Ailsa29 by Investigator
  • 407 Views
  • 4 replies
  • 0 Helpful

No service

So im a pay monthly customer bill is paid all of a sudden 11pm my service disappears when I sign in to my account my number isnt there says i have no ee products when calling my number it says the number you have called isn’t recognised?! At home wit...

Gee93 by Visitor
  • 351 Views
  • 1 replies
  • 0 Helpful

Resolved! Bt hotspot

I have got Btbroadband 100 with halo.which offers free Bt Wi-Fi hotspots. Mobile phone is with EE. So is it possible to use a Bt hotspot. 

HELP WITH MOBILE PLAN ACTIVE ADD-ON

My mobile plan has 4 Active Add-Ons . One of these plans states "£2.29 per day for EU Roaming. This add-on cannot be removed ".I am now on holiday in Germany thinking I can roam like home but find extra charges on my Sept bill of £2.29 for the days I...

MPKP by Explorer
  • 1003 Views
  • 3 replies
  • 3 Helpful