Re: Can not receive incoming calls

tulipprince
Investigator
Investigator

Same problem

6 REPLIES 6
tulipprince
Investigator
Investigator

Same problem

Leanne_T
EE Community Support Team

Hi @tulipprince 

Thanks for coming here. 

Can you make calls? 

Do you have signal showing? 

Leanne 🙂

I can make calls and send text messages. Signal is showing

Leanne_T
EE Community Support Team

Thanks @tulipprince 

Does this happen every time someone calls you? 

Do callers hear any error message when they call? 

Leanne.

Happens everytime. Only EE customers can call me. Callers cant even connect to my voicemail. They hear a beeping sound.

Leanne_T
EE Community Support Team

I see @tulipprince 

In this case, please call us on 150 and the team will get this looked into for you. 

Leanne 🙂