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Roam Abroad Pass - EE Business

mystykl
Explorer

Hello! I am struggling to find an updated (2023) list of countries for which the EE Business Roam Abroad Pass applies. I travel extensively for work and receive roaming messages every time I arrive which makes it hard to distinguish what roaming is active and where I can safely use my phone. Please do let me know when you can.

5 REPLIES 5
XRaySpeX
EE Community Star
EE Community Star

EU, USA, Canada, Mexico, Australia, New Zealand, China and South Africa.

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Leanne_T
EE Community Support Team

Hi @mystykl 

Thanks for coming here. 

If you can also text ROAMING to 150, the reply will let you know if the account is set up for roaming 🙂

Leanne.

Hi Leanne,

Thanks for your response - this doesn't tell me that the Roam Abroad Pass is active, though. I can only see that it's active when I log into MyEE and check additional inclusive extras.

Leanne_T
EE Community Support Team

The text will make sure the account is set up for roaming as you would need this to use the Roam Abroad Pass and get service outside the UK @mystykl 

Leanne.

bristolian
EE Community Star
EE Community Star

@mystykl wrote:

I travel extensively for work and receive roaming messages every time I arrive which makes it hard to distinguish what roaming is active


Roaming is simply the ability to connect to foreign networks. If you recieve welcome text messages on arrival in a country, then your phone is connected to a local network and roaming is active. Once setup, it isn't deactivated unless you specifically request it.

It's a very common mistake, to confuse the roaming facility with a billing add-on.