04-10-2023 05:22 AM
Hello! I am struggling to find an updated (2023) list of countries for which the EE Business Roam Abroad Pass applies. I travel extensively for work and receive roaming messages every time I arrive which makes it hard to distinguish what roaming is active and where I can safely use my phone. Please do let me know when you can.
04-10-2023 05:32 AM
EU, USA, Canada, Mexico, Australia, New Zealand, China and South Africa.
04-10-2023 07:36 AM
Hi @mystykl
Thanks for coming here.
If you can also text ROAMING to 150, the reply will let you know if the account is set up for roaming 🙂
Leanne.
04-10-2023 07:40 AM
Hi Leanne,
Thanks for your response - this doesn't tell me that the Roam Abroad Pass is active, though. I can only see that it's active when I log into MyEE and check additional inclusive extras.
04-10-2023 07:41 AM
The text will make sure the account is set up for roaming as you would need this to use the Roam Abroad Pass and get service outside the UK @mystykl
Leanne.
04-10-2023 08:27 AM
@mystykl wrote:
I travel extensively for work and receive roaming messages every time I arrive which makes it hard to distinguish what roaming is active
Roaming is simply the ability to connect to foreign networks. If you recieve welcome text messages on arrival in a country, then your phone is connected to a local network and roaming is active. Once setup, it isn't deactivated unless you specifically request it.
It's a very common mistake, to confuse the roaming facility with a billing add-on.